Ticket Purchase & Redemption

1.Q: What is included in the Admission Ticket?
A : Each admission ticket is eligible for one entry.
2.Q: Where can I purchase the Admission Ticket?
A :

You can purchase the Admission Tickets online or at the Ticketing Booth located at the venue. You can go to the Ticket Charge website to purchase tickets online. We accept cash, Visa/ MasterCard only.

3.Q: How can I buy the Admission Ticket at the venue?
A : Admission Ticket can be bought at the Ticketing Booth located at the Quill City Mall, Kuala Lumpur. We accept cash and credit cards. All tickets are non-refundable nor returnable.
4.Q: Do I need to purchase Admission Tickets for my kids?
A : Children over 90cm in height should purchase individual Admission Tickets.
5.Q: Do concessionaries applicable to Admission Tickets purchase online?
A : Concessionaries apply to Admission Tickets purchase online.
6.Q: How do I redeem Admission Tickets at the venue?
A : Once you are successful purchased the tickets from TicketCharge website or mobile site (www.ticketcharge.com.my), a confirmation email will be sent to the ticket purchasers’ registered email. You will then present the confirmation email and the credit card that they used for the purchase, to redeem your tickets at the ticketing counter at Quill City Mall, Hall 5 at Level 5 from 24th November onwards.

Shall any of you does not receive the confirmation email, you can login to your account at www.ticketcharge.com.my to check your order history. Alternatively, you can contact our customer service and we will be able to assist you to check on your transaction(s).
7.Q: When is the online ticketing period?
A : Early Bird online ticketing available period is from 30th October 2018. Others categories online ticketing available period is from 21th November 2018.